Privacy Policy

1. Introduction

Welcome to VoiceBond. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our location-based voice chat application.

By using VoiceBond, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not use the application.

2. Information We Collect

Account Information

When you register for VoiceBond, we collect:

• Username
• Email address
• Phone number
• Full name
• Password (stored securely using encryption)
• Date of birth (optional)
• Profile picture and bio (optional)
• Preferred language

Location Data

VoiceBond is a location-based service. To provide our core functionality, we collect:

• GPS coordinates (latitude and longitude)
• Location accuracy
• Altitude (when available)
• Movement speed and heading (when available)
• Approximate location name

Communication Data

• Direct messages between users
• Voice chat participation (room joins, duration, role as talker or listener)
• Online status and last seen timestamps

User-Generated Content

• Ratings and feedback you provide to other users
• Descriptive words selected during ratings
• Reports submitted about other users
• Room titles and descriptions you create

Usage & Analytics Data

• App usage patterns and session duration
• Feature interactions
• Device type and operating system
• Registration platform (iOS, Android, Web)

Payment Information

If you subscribe to premium features, payment processing is handled by Apple (App Store) or Google (Play Store). We receive transaction IDs and subscription status but do not store your payment card details.

3. How We Use Your Information

We use the collected information to:

• Provide Core Services: Enable location-based discovery of nearby voice chat rooms and users
• Facilitate Communication: Allow you to participate in voice chats and send direct messages
• Build Trust: Calculate trust scores and display ratings to help users make informed connection decisions
• Ensure Safety: Monitor for violations of community guidelines and take moderation actions when necessary
• Improve the App: Analyze usage patterns to enhance features and user experience
• Send Notifications: Deliver important updates, messages, and relevant alerts based on your preferences
• Process Payments: Manage subscriptions and premium features
• Provide Support: Respond to your inquiries and resolve issues

4. Data Sharing & Disclosure

With Other Users

Depending on your privacy settings, other users may see:

• Your username and profile information
• Your approximate location (for room discovery)
• Your online status
• Ratings and feedback you've received
• Your trust score

With Service Providers

We may share data with trusted third-party service providers who assist us in operating the app, including hosting, analytics, and payment processing services.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate security measures to protect your information:

• Passwords are encrypted using industry-standard hashing algorithms
• Data transmission is protected using HTTPS/TLS encryption
• Access to user data is restricted to authorized personnel only
• Regular security audits and updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services:

• Account Data: Retained until you delete your account, then permanently deleted within 30 days
• Messages: Retained until deleted by users or account deletion; permanently removed within 30 days of account deletion
• Location Data: Current location is updated periodically and retained for up to 90 days; cleared immediately upon account deletion
• Voice Chat Data: Voice conversations are transmitted in real-time and not recorded or stored by VoiceBond
• Analytics: Anonymized and aggregated analytics may be retained indefinitely; personally identifiable analytics data is deleted within 90 days
• Moderation Records: Retained for 2 years for safety and compliance purposes, or longer if required by law
• Payment Records: Transaction history retained for 7 years as required for tax and legal compliance

You can request deletion of your account and data at any time through the app settings or by contacting privacy@voicebond.app. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights & Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information via your profile settings
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format
• Opt-Out: Disable notifications, location services, or direct messages in settings
• Privacy Settings: Set your account to private to limit visibility

To exercise these rights, please contact us at privacy@voicebond.app or use the in-app settings.

8. Children's Privacy

VoiceBond is intended for users aged 13 and older. Users between 13 and 18 years old must have parental or guardian consent to use the Service.

We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information without verified parental consent, we will delete it immediately.

If you believe a child under 13 has provided us with their information, please contact us at privacy@voicebond.app.

9. International Users

Your information may be transferred to and processed in countries other than your own. By using VoiceBond, you consent to the transfer of your information to the United States and other countries where we operate. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of VoiceBond after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: